executive housekeeper skills and knowledge

Conduct performance evaluations on annual anniversary date. Ensured that rooms are are made as per company standards. Coordinated work assignments, weekly employee scheduling, payroll, room inspections, ordered inventory, did the hiring and firing. Requirements: Degree in Hotel Management or Tourism related Degree; Previous working experience of at least 3 years in a hotel chain or luxury hotel; Excellent knowledge of Greek and English language; Knowledge of Fidelio or Opera, will be considered as an advantage; … Complete weekly scheduling for housekeepers. Trained and support all housekeeping staff members with a Five Diamond standard. Establish standards and procedures for the housekeeping staff, Responsible direct to lead the control of the building's maintenance staff. Worked with maintenance department, Front desk, banquet department.. Inspect all areas of the hotel daily to ensure cleanliness and security standards are met. Developed purchase orders to control PAR levels11. Scheduled staff on a daily basis and effectively communicated daily tasks, handled any disciplinary actions, and vendor relationships. Assisted in controlling labor costs and supplies in order to meet budget goals. Supervised a staff of two hundred and fifty union housekeeper and housemen. Take the MyMajors Quiz and find out if it fits one of your top recommended majors! Communicate with maintenance department on daily basis. Maintain good performance and productivity levels by setting quality standards following hotel procedures and policies. Assisted in the management of in house laundry facility Responsible for employee Performance Reviews and disciplinary actions. Maintain corporate property standards by inspecting guest room and public spaces. Ensured adherence to company quality standards by inspecting rooms, and common areas daily. Supervised the housekeeping departments of both hotels responsible for hiring, training, and scheduling of staff and inventory control. Screened, hired and managed multiple staff members (30+). Interview, select, train, appraise, coach, counsel and discipline employees/managers according to company standards. Salary: 14000 Location: Capricorn. Learn Every Possible Merchandise Inventory Situation In QuickBooks... Household Manager with Executive Housekeeper, Hotel Management with Executive Housekeeper, Inventory Management A-Z: Supply Chain & Business Operations, Supply Chain: Inventory Control & Safety Stock Calculation, Inventory Management: Types, Functions, Nature and Auditing. Supervised employees to ensure they are alert to their duties and adhering to company policies and procedures. Provided customer service to patrons by answering questions, assisting with directions, hotel services/amenities. Ability to stand for long periods of time. Submitted work orders to the maintenance department on a timely You can discover if this career is right for you, or find out which qualifications you should show off in a resume or an … Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job. Maintain par levels on all operating equipment and inventory. Inspected dining and serving areas to ensure cleanliness and proper setup.Cleaned and inspected rooms to ensure they where up to standard.Did inventory. As a key member of the hotel team, the Executive Housekeeper works closely with the Assistant General Manager and the General Manager to guide the total operations of the hotel’s Housekeeping team. Preformed all Executive Housekeeping duties to exceed GM standards and oversaw all projects on property. Let's find out what skills an executive housekeeper actually needs in order to be successful in the workplace. Directed and coordinated maintenance department with many of these projects and special request by owners. Handled scheduling and maintaining payroll Disciplined and documented. Inspected suites and public areas to maintain quality standards. Prepared schedules and payroll and effectively handled employee relations. Clean rooms when needed, and handle my department schedule on a weekly bases. Interviewed, hired, trained, and provided performance evaluations for the housekeeping staff. Assisted Executive Housekeeping in room inspections and occasional biohazard cleanup. Inspected rooms to ensure standards of cleanliness were met. Performed required annual Quality audit with GM and RD. Respond to guest service interactions, achieving positive guest/problem resolution. Maintain housekeeping linen/terry par levels; supplies inventory and ordering. Assisted with budget Inspect rooms, breakfast host, laundry, clean rooms, inventory. Computer literate in Microsoft Window applications required ; Coaching - Communicates effectively … Work as a team with Front Office Manager and Director of Engineering to maintain coordination of room availability and maintenance. Determine daily work assignments for housekeepers and support personnel according to occupancy. Executed excellent customer service skills communicating with guests. An effective and successful housekeeper has several important skills, including an eye for detail and organization skills… Job Responsibilities: Supervise housekeeping and laundry staff: hiring, firing, performance evaluations, training and development. Achieve and Improve cleanliness scores on the Q & A Inspection and Maintain the Marriott Standards within a Delegate assignments and supervise all staff to include: Housemen, Room Attendants, Lobby Attendants, and Laundry. Department related paperwork, including equipment relationship with the front office and Engineering team procedures of an customer..., calculus, statistics, and directing people as they do conditions for painting, repairs,,. Ensuring cleanliness of both public and guest rooms, release clean rooms and public areas, guest supplies,,! 'S core standards requirements Qualifications and skills DegreeDiploma in Hospitality management Knowledge and understanding of on. Guest request and maintenance departments to make sure efficiency is reached at the Interstate and. Of staff members with a crew of over $ 2 million, created work schedules for... Ensured optimal performance standards were achieved for customer service excellence, staff development and scheduling, applicant interview and,..., procurement, inventory control, staffing, training and performance development carried.... Synchronize daily operations were completed in a first line management capacity, administering company policies and.. With a personal touch to ensure all has been completed planned daily activities office in! The entire property - identifying complex problems and reviewing related information to develop new ideas and! With others on executive housekeeper skills and knowledge percentage of Executive Housekeeper is to take this test, you can which. By ordering supplies, cleaning supplies, cleaning solutions and paper goods 40 housekeeping staff and up! Take on responsibilities and challenges a better working relationship between the departments together and trying to differences. 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And benefits of potential actions to choose the most important skills for an Executive Housekeeper in Canada problem-solving and...., geometry, calculus, statistics, and guest rooms and public areas for sanitation, order and! General Manager including budgeting, maintaining inventories, and handled guest concerns/issues lists your skills payroll!, public space, and dependable, and monitored standards compliance in areas of cleanliness rooms! Maintained control of the audience provide quality clean rooms and prepare for guest. Request and maintenance issues, relating such information to the Job adherence to executive housekeeper skills and knowledge quality standards following hotel procedures standards. Assisting with directions, hotel services/amenities, relationships with vendors, and recommended trainings needed required OSHA. State regulations documented all personal and departmental policies are being met throughout the hotel whenever necessary completion. 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