Before the VPN cutover to Duo on 12/5, we will push the new Pulse client via BigFix to all managed computers that have not upgraded yet. YubiKeys have specific system requirements, so before submitting your request, refer to https://www.yubico.com/support/knowledge-base/categories/downloads/ and make sure your device is supported. It *does* need to be linked to the Active Directory username used to sign up though, so you should use your primary AD username where you receive email.Go to MyID on the MyAccess page to see your ID(s). Content is what we're all about – and as Content Owners, you make it happen. Apex for electronic prescription of controlled substances (EPCS). On your computer click “I have Duo Mobile” installed. Click Start setup to continue. If it says Yes, you can proceed to the next step. After you sign in you will see a screen asking you to set up your Duo account. ... VPN allows users outside of the UCSF network access to restricted resources (e.g., connecting to file shares, servers, desktops) on the UCSF network as if they are physically located on the UCSF campus. It is the most convenient, easy-to-use option and it's free. Join APP Chatter, a forum for UCSF Advanced Health Providers to connect, ask questions, share information and connect. If you are new to using Duo with VPN, the instructions at http://it.ucsf.edu/duo will walk you through downloading the new Pulse VPN client from software.ucsf.edu. Locate the closest IT Health Desk and bring your photo ID so we can verify your identity. To view our site, you have to enable Javascript. To use this option, you must register your landline's phone number on remote.ucsf.edu. Thank you! Two-factor authentication verifies your identity on a separate device (e.g., your smartphone) through a 3rd party application known as Duo. For the most part, being an administrator of a sub-account gives all of the control and responsibilities of a main account administrator, with the exception that sub-account administrators' purview is confined within a sub-account. UCSF’s innovative, collaborative approach to patient care, research and education spans disciplines across the life sciences, making it a world leader in scientific discovery and its translation to improving health. Install the Duo Mobile app on your smartphone. Cyber-attacks are increasing, and Duo is an important way we protect our logins from misuse. They expire after 30 days. They expire after 30 days. You will only be prompted by Duo once per MyAccess session, or every 16 hours. Bypass codes must be requested in advance and only by the person who will use them. Duo has been rolled out to all UCSF users who access VPN (via the Pulse Secure application, or via remote-vpn01.ucsf.edu) and Outlook Web Access (email.ucsf.edu), and other applications.We have documented the different login experiences with each of these applications below. For more detail on this option, see the YubiKey section below. Multi-factor authentication, or MFA, provides added security control.. Multi-factor authentication requires users to provide multiple identifying factors before they will be allowed access to an application or device. After entering your network login username and password in a Duo-enabled application (e.g., desktop or mobile Pulse Secure VPN client, remote.ucsf.edu, Outlook Web Access), you will be prompted for a secondary password. Once you verify your identity, the Service Desk agent will create a bypass code unique to your network login username. Does Duo require an email address? SMS passcodes to XXX-XXX-9999 Passcode or option (1-3): 1 Success. Launch the Duo Mobile app on your smartphone and click on the. Yes, Duo requires an email address, but it doesn’t have to be a UCSF email. Go to connect.ucsfmedicalcenter.org and login with your APeX username and password. Please enable javascript now. YubiKeys are the keys to all of your accounts, so do not keep them with your computer in case it is ever lost or stolen. Open the Duo Mobile App on your phone. After entering your network login username and password in a Duo-enabled application (e.g., the desktop or mobile Pulse Secure VPN client, remote.ucsf.edu or Outlook Web Access), you will be prompted for a secondary password. It is the most convenient, easy-to-use option and it's free. Go to the login page of any application that uses Duo (e.g., remote.ucsf.edu, email.ucsf.edu, connect.ucsfmedicalcenter.org) and login with your UCSF username (i.e., the account you use to log into your computer, email, or access the UCSF … Insert the YubiKey into your computer’s USB port. A bypass code is a temporary passcode that you can use as your secondary authentication method. If you currently have a DPH Duo account press the ”+” button to add the UCSF account. To complete enrollment you will need a phone - either a mobile phone that can receive text messages, or a landline. {local} $ ssh alice@log2.wynton.ucsf.edu alice@log2.wynton.ucsf.edu password: Duo two-factor login for alice Enter a passcode or select one of the following options: 1. Access from mobile email clients is not affected. The first time to log into your UCSF account (i.e., the account you use to log into your computer, email, or access the UCSF network) you should set up your Duo two-factor authentication, and enroll your account in UCSF's password management tool. How does two-factor authentication benefit me? With the ever increasing security threat, UCSF has mandated the installation of DUO on all the servers to prevent any unauthorized access. Note to Zuckerberg San Francisco General staff: If you’re using ZSFG's WebConnect, the Duo app is already installed on your phone. Outlook Web (email.ucsf.edu) when not at UCSF. Ask that the ticket be assigned to Identity & Access Management and the IAM team will manage the bulk enrollment. If you have any trouble following these instructions please contact the IT Service Desk. Replacement YubiKeys cost $30 each, so safeguard your YubiKey and file a report immediately if it is lost or stolen. Pulse Secure VPN Client Follow the on-screen prompts to enroll. Duo has been rolled out to all UCSF users as the two-factor authentication solution to access: VPN (via the Pulse Secure application or remote.ucsf.edu) Outlook Web Access ( email.ucsf.edu ) APeX connect portal and other applications. Duo Login Experience Duo has been rolled out to all UCSF users who access VPN (via the Pulse Secure application, or via remote-vpn01.ucsf.edu) and Outlook Web Access (email.ucsf.edu), and other applications. If you cannot supply an email address or there is not one on file, those individuals will have to go to remote.ucsf.edu on their own to enroll their device in Duo. If you did not receive this email please follow the instructions on our Duo Manual Enrollment or Duo Enrollment on Connect Portal if you are using Apex Connect Portal, manual enrollment is not allowed for EPCS. If this is your first Duo authentication device click “Add Account” at the bottom of the page. Go to connect.ucsfmedicalcenter.org and login with your APeX username and password. A 6-digit passcode will appear. Duo offers the following methods of authentication: Duo Push: the most common and recommended way users utilize two-factor authentication. The different login procedures with each of these applications are described below. DUO. APP Privilege/Competence Verification. Duo is the application UCSF has chosen for its two-factor authentication solution. A Duo sub-account is a subtenant of UCSF IT's main Duo account which can be separately administered. ; Go to the login page of any application that uses Duo (e.g., remote.ucsf.edu, email.ucsf.edu, connect.ucsfmedicalcenter.org) and login with your UCSF username (i.e., the account you use to log into your computer, email, or access the UCSF network) and password. If this is your first Duo authentication device click “Add Account” at the bottom of the page. View YubiKey videos, with step-by-step instructions, here. Visit the Duo service page for more information and training. Two-factor authentication verifies your identity on a separate device (e.g., your smartphone) through a 3 rd party application known as Duo. Enter your bypass code in the secondary password field, then click. Bypass codes must be requested in advance and only by the person who will use them. To download the app, click the appropriate link below for your smartphone, or search for "Duo mobile" in your phone's app store: • Android • iPhone If you do not plan to use your mobile phone with Duo… The first time to log into your UCSF account (i.e., the account you use to log into your computer, email, or access the UCSF network) you should set up your Duo two-factor authentication, and enroll your account in UCSF's password management tool. Two-factor authentication helps us protect you, your work and the University by providing a second layer of protection, beyond your network login password, to ensure that your every login from every device is legitimate. The most common authentication method is Duo Push. SMS Text: This does not require a smartphone; instead, it uses SMS text messaging in the authentication process. YubiKey: This is a physical USB key that you plug into a computer to provide secondary authentication. If you currently have a DPH Duo account press the ”+” button to add the UCSF account. A YubiKey is a USB key that you plug into your computer's USB port to provide secondary authentication. If you do not receive an email for EPCS please contact the Service Desk. Your first task is to determine the type of content you want to create. 3. After entering your network login username and password in a Duo-enabled application (e.g., the desktop or mobile Pulse Secure VPN client, remote.ucsf.edu or Outlook Web Access), you will be prompted for a secondary password. If you need help please call the IT Service Desk at 415.514.4100, or chat with an agent at https://help.ucsf.edu. Note to incoming students and staff: If you are accessing your email for the first time and you are not at UCSF, you will be prompted to enroll in Duo when you log in at https://email.ucsf.edu. Check your inbox for an email titled "Duo Security Enrollment" from "[email protected]." Once the provisioning happens, each recipient will receive an email guiding them through enrollment. We have documented the different login experiences with each of these applications below. The quickest way to get this done is to provide actual AD usernames and email addresses, alternatively you can supply all of the UCSF IDs (02xxxxxxx) and email addresses. Install the Duo Mobile app on your smartphone. It is the most convenient, easy-to-use option and it's free. You will only be asked to set up Duo once. DUO e-prescribing . A 6-digit passcode will appear. Advanced Practice at UCSF Health. Voice: This is most commonly used in a situation where there is no cell service but a LAN line is available to receive a phone call. Once you put together a spreadsheet with this information, please open a ticket via the IT Service Desk, attaching the sheet. 10 passcodes will be delivered to your phone as a text message. Find up to date resources on the new resources page. If you need assistance please contact the UCSF IT Service Desk. You will be prompted to allow Duo to access your camera. A Duo notification will appear on your smartphone. DUO Instructions. Two-factor authentication provides a second layer of protection, beyond your password, to ensure that your every login from every device is legitimate. Pulse Secure VPN Client. Select the type of device you will use to verify your Duo account. We are using a third-party application called Duo to provide two-factor authentication (a subset of multi-factor authentication) for systems such as Remote Access, VPN and Outlook Web Access. Contact the Service Desk online, or phone 415.514.4100, Duo Manual Enrollment for APeX Connect Portal, Logging into your UCSF account for the first time, information on Duo authentication methods. Open the Duo Mobile App on your phone. https://www.yubico.com/support/knowledge-base/categories/downloads/, Multi-factor (Duo) Authentication Methods, Multi-factor (Duo) aPeX Manual Enrollment. Launch the Duo Mobile app on your smartphone and click on the green key on the right side of the UCSF entry. When you use your network login to log into a system that requires two-factor authentication, the login process will prompt you to "push" a notification to your phone that you will then need to "accept" to complete the login process. Duo Two-Factor Authentication. Resources. Once you’ve pressed any number, you will be authenticated. ... DUO. To be clear, first/last names are not unique or accurate enough. You will receive a notification to pick up your YubiKey from an. As you proceed with the steps, you will then be prompted to enter your number to perform a one-time activation. If you do not plan to use your mobile phone with Duo, skip to step 2. Follow the on-screen prompts to enroll. Phone call to XXX-XXX-9999 3. For more information please see our Duo Login Experience page for samples of how Duo works with specific applications, and see the Duo Authentication Methods page for all of the different ways you can authenticate with Duo. Duo Push to XXX-XXX-9999 2. Log into MyAccess with your network login username and password. Receipt of this email means you have been automatically enrolled and can simply follow the directions in the email. DUO e-prescribing . Enter this 6-digit passcode in the secondary password field, then click submit/connect. You will only be asked to set up Duo once. This helps us protect you, your work, and the University. If you have any trouble following these instructions please contact the IT Service Desk. If your computer does not have BigFix, you must upgrade your VPN client yourself. Click Start setup to continue. GET IT HELP. Bypass code: This is a temporary passcode that you can use as your secondary authentication method. Submitted by ucsf_admin on Mon, 09/09/2019 - 14:41. If you are a student or faculty member and are attempting to access this email remotely using Outlook Web Access (OWA), which requires Duo enrollment, you will be prompted to enroll in Duo when you log in remotely at https://email.ucsf.edu. Once this information is submitted it can be used to provision their AD accounts in bulk into Duo. To download the app, click the appropriate link below for your smartphone, or search for "Duo mobile" in your phone's app store: Phishing and brute force attacks are increasing exponentially, and so are the risks that your credentials may be stolen. This requires (1) either an Android or an Apple smartphone with the application installed and enrolled to your Active Directory account, and (2) an internet connection. This is a less secure option, since anyone can answer the phone. You can use the same app for UCSF systems like VPN and Outlook Web. 4. If it says No, then follow the instructions to request a Duo account. To start using Duo at UCSF I nstall the Duo Mobile app on your smartphone. When either using remote.ucsf.edu or the Pulse Security VPN Duo client on your workstation, you will be prompted to enter your ID and password. The Service Desk agent will ask you questions to verify your identity. If using the Pulse Security VPN Duo client, you will be asked to enter a secondary password. VPN. After entering your network login username and password in a Duo Enabled application (e.g., Pulse Secure VPN client, remote.ucsf.edu, Outlook Web Access), you will be prompted for a secondary password. Here's everything you need to know to: Select types of content for the site; Create new content; Revise existing content How to select a content type. Duo Passcode: This also requires the Duo Mobile application installed to a smartphone but does not require an internet connection. If you need assistance, contact the UCSF IT Service Desk. After that, if using remote.ucsf.edu, you will be directed to a Duo screen where you can select the method that Duo should use to authenticate you. Answer the phone, and the automated voice will prompt you to press any number. To assist departmental system administrators in complying with this mandate, UCSF IT Identity & Access Management (IAM) is providing Duo infrastructure support for servers and applications in addition to its existing client-side services for Duo … After you sign in you will see a screen asking you to set up your Duo account. If it says No, then follow the instructions to request a Duo account. 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