Manage walk-in traffic. The Front Office function of a Hotel is to act as the public face of the hotel, primarily by greeting hotel patrons and checking in guests. Other than that, work with Housekeeping and Engineering on daily operations regards to guestroom status. VAT Registration No: 842417633. Calculate total payments received during a time period, and reconcile this with total sales. Interaction with others is constant and interruptive. The main purpose of the front office audit is to verify the accuracy and completeness of the guest and non-guest accounts against the revenue center transaction reports. Generati… Continuity long term service, recognition of repeat guests, remember names, guest histories. The front office relies on the back office for support in the form of human resources, internet technology (IT), accounting, and secretarial functions. Receive payment by cash, check, credit cards, vouchers, or automatic debits.. Compile and maintain non-monetary reports and records.. Monitor checkout stations to ensure that they have adequate cash available and that they are staffed appropriately. 2) Front office staffs must have certain skills to attract guests during the first impression. Compute and record totals of transactions. The front office staff records all the transactions between the guest and the hotel on the folio. Receive and disburse money in establishments other than financial institutions. The Importance of an Office Layout. There is division of labour too and so one person may not be required to do the whole job single-handed. Front office area is commonly termed as ‘Reception’, as it is the place where the guests are received when they arrive at the hotel. Greet guests as time permits at lobby and assists Receptionist during busy period. Sign in guests as needed. The importance of front office controls has moved beyond its teenage years and come into the light of maturity where operational risk failures of one kind or another have cost major banks some dollar 320 bn since the end of the financial crisis. Office management is an integral part of general management. What are occupancy ratios? Sell tickets and other items to customers. Registered office: Venture House, Cross Street, Arnold, Nottingham, Nottinghamshire, NG5 7PJ. Lastly Communicate effectively both orally and in writing and. Study for free with our range of university lectures! (10 marks) Q4. The front office depends on the support of the back office to function effectively. Must be knowledgeable in making reservations. Time is a unique resource (24 hrs a … Explain different kinds of budget (10 marks) Q3. Front office cashier should ensure the timely collection of all guest bills from different outlets and posts them in respective folios in case if the Front Office is not computerized. Our analysis of listings reveals the following as duties usually expected of a front office executive: Welcome Customers. Disclaimer: This is an example of a student written essay.Click here for sample essays written by our professional writers. INTRODUCTION It has become very important in today’s time to keep in touch with the latest technology for the smooth function of any department in the hotel industry. The most important administrative functions of the manager include planning, organizing, staffing, directing, communicating, controlling, coordinating and motivating. Explain Function and Importance of Front office. 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