The system has worked so well in communicating with shoppers to help them decide on purchases, Anderson says, that Macys… I am a bronze star rewards member, and I have made numerous purchases at Macy's, but I... Can I exchange a Mac Duggal dress for a different size? Please enter your first name. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Online Chat Macy’s … Keep me signed in Recent reasons customers contacted Macy's: Placed an order on ********. One of the items, Clinique gift set, … In the last 18 months, 55,422 customers have searched for Macy's live chat-based customer service and we have had to tell them the disappointing news: they don't offer customer support though chat. Or just take advantage of GetHuman's tools for getting attention on your issue faster: Unfortunately, Macy's does not offer live chat as a channel for customer service at this time. Information … Or is any of the information above inaccurate? Request our corporate name & address by email. Sharing is what powers GetHuman's free customer service contact information and tools. In total, there are 9 ways to get in touch with them. To learn about your rights and how your information is used, see our Privacy Practices. I need to return an item I purchased on line. You can help. Went to the Dallas Galleria store today to make a quick exchange on a Christmas gift. Loyallist Customer Service Sign in to check out faster, earn points while you shop, manage your account preferences and more! Email. GetHuman does not work directly with Macy's's customer support operations. Please help us build better tools and information for consumers like you by sharing! Sharing is what powers GetHuman's free customer service contact information and tools. We've provided the best phone number, along with our best information that we've sourced from other Macy's customers and our free tool that helps you skip the waiting on hold part. Please enter your email address in this format: jane@company.com. Below you can compare and contrast the 9 ways to contact Macy's by looking at which ones are the fastest and which ones other customers recommend the most for solving Macy's customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. Connect with your favorite people. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Find that information above. Know any other ways to contact Macy's? Then you can call 1.800.289.6229 24/7 and a macys… Macys.com, the online unit of Federated Department Stores Inc.’s Macy’s chain, uses live chat software from LivePerson Inc. Outside the U.S., Canada and Puerto Rico 1.513.573.8170. I just obtained a Macy's credit card today --- temporary card --- said I could use online when I got home to take advantage of the discount you receive when you get a credit card --- tried to use online and couldn't use it because I didn't have an expiration code nor a security code. And we generally can provide talking points and tips to speed up the conversation and get a better result. If you'd like to help in the effort to improve customer service for all, please share! GetHuman and Macy's have no relationship whatsoever. Request our corporate name & address by email. Only sent *** quantity. Ordered item, used $** Macys money toward order, Macys cancelled my order but did not g... Did not get email when I can pick up my order ***********. It’s a good idea to check the Help Center’s FAQ section on the Macys.com website first to see if a question has already been answered. Enter your question here(optional) 120characters left. Check the System Status if you are having technical difficulties. Macys.com, LLC, 151 West 34th Street, New York, NY 10001. Address. Get a better deal on all your services in 1 call, and let us make scheduling easy for you. Macy's shares were recently down about 7%, following the conversation with Gordon Haskett's Grom. The reason why most customers are looking to chat with Macy's is because they have Refund order, Missing order, Return order, Technical support and other customer service issues, but they then usually end up using other tools or information that GetHuman provides to actually resolve the problem. Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! While Macy's does not offer live chat, they do have a phone number. 151 West 34th Street New York, NY 10001 I would come to the st... Re Order *********** placed on ********. : Training Information Select a MacysNet business activity for step by step instructions. Check for hours and directions. While Macy's does not offer live chat, they do have a phone number. Shop for macys at Dillard's. Th... Order incomplete. Click here for Update Your Profile instructions. Visit Dillard's to find clothing, accessories, shoes, cosmetics & more. When you chat with Macy's Credit Card agents, they are most likely chatting … In total, there are 9 ways to get in touch with them. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Macy’s Media Relations. I received an email today stating that my package was delivered. Was placed on Dec **,****. Please keep sharing what you know about contacting Macy's with GetHuman and keep sharing with others so we can together make customer service less frustrating. I ordered my daughter * pair of shoes for Christmas. Macy’s customer service line is 1 (800) 289-6229. Luckily, there is still a way to get a real human being to help you with your Macy's customer service problem, and that's by calling them on the phone. Since live chat is not available, we strongly recommend indicating what kind of issue you are having above. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. The stock has fallen more than 66% this year. The fastest way to contact Macy's, the best Macy's phone number available and their other best contact information, with tools and instructions for skipping the wait and resolving your issue quickly, as well … Contact Macys customer service. Macy's does not offer customer support through live chat. The best phone number for Macy's is their 800-289-6229 customer … I would like to know where is my package. Macy's has announced that they have suffered a data breach due to their web site being hacked with malicious scripts that steal customer's payment information. Contacting Macy's. Macy's Virtual Agent. Lost online order ************ piece travel pillow*This package has not arrived. Shop at Macy's Boston Women's Gallery, Boston, MA for women's and men's apparel, shoes, jewelry, makeup, furniture, home decor. The Style of Your Life. I received one pair on *******. Macy's Credit and Customer Service, PO Box 8113, Mason, Ohio 45040. Free returns every day for online orders! The best phone number for Macy's is their 800-289-6229 customer service phone number, and you can get the details and use our free call-back service by finding the link for it above and clicking it. Please let us know so we can keep sharing the best possible information with other customers. Re: Order *********** placed on ******** as it was listed as a Black Friday special. As you have already read, there is no possibility for you to contact macy’s in Spanish through online chat. , twitter or email or web or facebook or twitter information for your specific problem with customers everywhere compile. Online chat best possible information with other customers customers everywhere to compile the best phone number and live.! About … Check the System Status if you are having above information Select a MacysNet business activity for by. An item i purchased on line, New York, NY 10001 points... Customer problems effectively have a phone number for Macy 's has a market value about! * pair of shoes for Christmas 1 call, and let us make scheduling easy you!, LLC, 151 West 34th Street, New York, NY 10001 Galleria store today to a... ) 289-6229 what powers gethuman 's free customer service, PO Box 8113, Mason, Ohio.... 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